SALES ASSISTANT AT BERSFIELD SHEETMETAL FABRICATION WORKSHOP

$26.00 p/h - Full time 

  • No weekend work 

  • 3 weeks off over Christmas break 

  • Essential business, not subject to COVID lockdowns

Triple M Sheetmetal is a locally owned and operated sheet metal fabrication and roofing supply business in Beresfield. 

Our customers are mainly trades people and businesses alike. This means they require fast and efficient service to meet deadlines. We need someone who is able to make this experience as easy and quick as possible. If this sounds like you, see below for the roles responsibilities. 

Experience in a similar role or within the metal manufacturing or construction industry would be very highly regarded but this role is not limited to those only with experience. All training provided. 

Your responsibilities in this role include: 

  • Answering customer queries promptly, via phone, email and face-to-face. Excellent phone etiquette essential as most of our enquirers are via phone.

  • Assigning queries to the correct staff member.

  • Maintaining a positive rapport with our existing customers. (Customer service).

  • Participating in new customer generating activities.

  • Providing & following up on quotes for customers.

  • Liaising with suppliers to ensure quality control and prompt lead times for customers.

  • Effectively communicate with workshop staff to keep up to date on current projects. (Experience using workflow system such as Trello would be helpful although not essential).

  • Bringing a positive attitude to work everyday.

  • We are a small team of 2 in the office so the ability to work independently when required is essential.

  • Enter customer invoices and receive payments. (If you already have experience using Xero or similar accounting systems that would be desired, although not necessary)

  • A high attention to detail and organisational skills are essential. There are a lot of moving parts to this role. (For example: Multiple suppliers, delivery organisation, correct pricing of items with monthly material price rises etc). 

  • Previous experience with CAD design highly regarded. 

  • Being a small team, there may be times where you will need to assist in other activities within the business that are not listed above.

Due to the volume of applicants only successful applicants will be contacted. 

 

Proposed working hours are as follows: 7:30am - 4:00pm Mon-Thurs 7:30am - 2:00pm Fri, for the first 3 months. 

Hours will then change to: 7:00am - 3:30pm Mon-Thurs & 7:00am - 1:30pm Fri. 

 

You are also welcome to drop in resumes to our workshop at 56 Enterprise Drive, Beresfield. 

If you have any further questions about this position, don't hesitate to reach out -  maddie@triplemsheetmetal.com.au 

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